Privacy statement
By visiting our website or using our services, we collect (personal) data about you. On this page we would like to explain what we collect, why we do this and how we deal with this data. Although this may not be the most exciting page of our site, we think it is important and we like to be transparent about it.
Who is who
When we refer to 'we', 'us' or 'our' in this privacy statement, we mean evXperts. This is the name of our company of which AllChargecards and AllWallboxes are some of our trade names. We are located at Beeklustweg 28 in Apeldoorn, The Netherlands and registered in the Dutch Chamber of Commerce with id number 72856319.
Where we refer to 'you' or 'your', we mean you as a visitor to our site or a customer of any of our products or services.
What do we collect and why
Which (personal) data we collect and why, depends on the situation. Below, we describe per situation what we collect and why.
Visitor to our website
We collect mainly statistical data from our visitors to our site. We use this data to determine the number of visitors to our site in a given period, which pages are frequently visited and what device the site was viewed with. We do this to optimise the site, but also from a business point of view. We share the statistical data, on an aggregated and thus anonymised level, with our partners. For example, we regularly tell them how many visitors have viewed their product on our site. We always do this in a aggregate form, for example 'the number of visitors per day'. To collect this data, we use
cookies
.
Our web servers also records visitor data. For example, the log files keep track of which pages are requested. This involves data such as the visitor's IP address and browser information. We use this primarily for troubleshooting, improving performance and detecting abuse of our servers.
Users
With 'users' we mean visitors who have created a personal account. Apart from the data required to create such an account, such as name and email address, this data is optional and you decide what you share with us and what not. This data will never be shared with third parties without your permission.
Request charge card
With some of our partners you can apply for a charging card directly with us on our site. This means you don't have to visit another website and you can fill in all the necessary details with us. We will then forward this information to our partner and they will process your request. Although we don't do anything with this data ourselves, we do keep a copy for troubleshooting and for our billing process. Of course, we do not keep the data any longer than necessary.
Subscribers to our newsletter
To subscribe to our newsletter, we need your email address. In addition, we keep track of how many people open and view the newsletter. This is only done on an aggregated and thus anonymous level.
Sharing data
Apart from the situations mentioned above, we do not share data with third parties, unless this follows from a legal obligation, a judicial request or if it is necessary for the execution of our agreement with you.
Security and data storage
The (personal) data collected are secured by means of the current usual techniques.
The data that you have saved with your account will be saved as long as your account is active. Other (personal) data will be kept as long as your account is active or as long as required by law.
Are you under 16 years of age
If you are under 16 years of age, you may only share personal data with us if you have obtained permission from one of your parents or a legal representative who has read this privacy and cookie statement.
If you are convinced that we have collected personal data on a minor without parental consent, please contact us by sending an email to
support@laadpastop10.nl
so that this information can be deleted.
Your rights
You have the right to view, correct or delete your personal data. You can do this yourself via your account. For the remaining personal data, you can send us a request. Please send an email to
support@laadpastop10.nl
. We will respond within four weeks. If you ask us to remove your personal data, we will do this as soon as possible, unless there is a legal obligation for us to keep the data or there are (other) compelling reasons against the removal. Of course we will let you know if the personal data has been removed or explain why we could not (fully) comply with the request. It may be that it is not entirely clear to which personal data the request for access, correction or deletion relates. We will then ask you to (further) specify the request or identify yourself. Until then, we will wait with the execution of the request.
Questions or complaints
If you have any questions regarding this privacy statement of if you wish to make request or complaint, you can always send us an email:
support@laadpastop10.nl
.
In addition, you always have the right to file a complaint with the Dutch 'Autoriteit Persoonsgegevens'. You can do this on the website:
www.autoriteitpersoonsgegevens.nl
.
Changes privacy statement
This privacy statement may be amended from time to time, for example if we start collecting new data. You will always find the latest version on this site.
The current version is from June 2022